What is the cancellation policy?
Things happen. We understand. Here’s how cancellations work:
If you cancel before February 26, 2018, you’ll get a full refund of the amount paid.
If you cancel from February 27, 2018 until March 12, 2018, you’ll receive a refund of the amount paid, less a $250 Cancellation Fee. This offsets the processing fees we incur when you cancel and helps us avoid raising registration prices.
After March 12, 2018, you cannot cancel your registration and we will not provide a refund of the registration fees paid (regardless of whether or not you attend).
To cancel your registration (and get your refund, if applicable), please click "Request a Refund" in your registration confirmation email or click here to submit your request in writing.
If you’re entitled to a refund, the amount refunded will be based on the fees paid for the registration(s) you cancel and will be refunded to your original payment method – we don’t issue checks for refunds.
These cancellation terms apply regardless of the reason that you cancel (even if you unfortunately need to cancel for personal reasons, weather conditions or other work related issues that are out of your control.)
To review a complete list of your registration terms and conditions, click here.